Don't forget these two things:
Prosodics (volume, tone, pace of speech). These are missing in CMC communication (Computer mediated communication) and s we use other things to mimic them to save confusion (caps lock, non-standard punctuation, emojis). Point them out when you see them.
Paralinguistics (non-verbal communicators - such as facial expression, hand gestures, body movements). These are also missing in CMC and are mimicked by other typed features. Point them out when you see them too.
Other terms...
Multimodality - The tendancy for 21st century texts to take on features of speech as well as writing due to immediate and informal nature of CMC communication.
Plasticity - The ability to edit texts to get the best and most convincing quality to the message.
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